There are several ways to place your order.
Gather all information and:
1. Phone order: Just simply call us with the pattern number and payment information
2. Fax order: Download order form that is provided, fill out the form and fax it to us or,
3. E-mail it to us.
If you¡¯re not comfortable putting your credit card information on-line, we suggest you send your payment information via fax or phone us.
Phone: (301)653-9061
PAYMENTS ACCEPTED
FOR WORLDWIDE CUSTOMERS
RETURN AND EXCHANGE POLICY
SHIPPING CHARGES AND OPTIONS
DELIVERY TIME FRAME
SALES TAX
- PAYMENTS ACCEPTED
Credit & Debit Cards: VISA & MASTER CARD
NO MONEY ORDERS or PESONAL CHECKS
When you proceed to check out, you will be taken automatically to the Pay Pal web site. This provides more security for your credit card and personal information or you may use your Pay Pal account here if you have one. When payment is complete, you will be brought back to the Fine Art Cross Stitch web site again. You may phone us [301.653.9061] if you wish to let us know that you are not comfortable paying through the Pay Pal site.
- RETURN AND EXCHANGE POLICY
Please make your selections carefully as we are not able to accept any returns and exchanges once you have received your pattern. We will be happy to give you a store credit or an exchange for defective patterns.
- SHIPPING CHARGES and OPTIONS
Please be aware the shipping charge is your responsibility. Charges depend on your
pattern(s) and shipping method.
Shipping Options:
UPS
Next Day Air Early AM
Next Day Air
Next Day Air Saver
2nd Day Air
3 Day Select
Ground
USPS
Express Mail
Priority Mail
Parcel Post
First-Class Mail
* FREE SHIPPING IN UNITED STATES for orders $35.00 or more
- DELIVERY TIME FRAME
Your order will be processed quickly but please allow for 3 to 7 business days depending on your delivery option.
- SALES TAX
5% Maryland sales tax applied to Maryland residents only.